Refund Policy

1. 15-Day Money-Back Guarantee

We want you to be satisfied with AutoRankEngine. If you are not happy with your subscription for any reason, you may request a full refund within 15 days of your original purchase date. This applies to your first payment on a new subscription. To request a refund, contact us at [email protected] with your account email and the reason for your request.

2. How Refunds Are Processed

All payments for AutoRankEngine are processed by our licensed third-party payment processor, which acts as our Merchant of Record. Refund requests are reviewed and, where eligible, processed by our payment processor in accordance with their own Refund Policy, which forms part of their Terms and Conditions. If there is any inconsistency between this policy and our payment processor's Refund Policy, our payment processor's Refund Policy will govern the actual processing of your refund. Where eligible, refunds are issued to the original payment method and are typically processed within 14 days of approval.

3. Renewal Charges

The 15-day guarantee applies to your initial purchase. Subsequent renewal charges are not automatically eligible for refunds, but you may cancel your subscription at any time to prevent future billing — cancellation takes effect at the end of your current billing period, and you retain access to the Service until then. If you believe you were charged in error (for example, after cancelling), contact us and we will review the request.

4. Non-Refundable Circumstances

This guarantee applies to your first purchase only. If a previously-refunded account (or the same person or business) signs up again, or if we identify a pattern of repeated subscribe-and-refund activity, we reserve the right to decline future refund requests on that account or any associated accounts. We may also decline a refund request if we determine there is other evidence of abuse of this policy, or a violation of our Terms of Service. All refund decisions are made in good faith on a case-by-case basis.

5. How to Request a Refund

Email [email protected] with your account email address and order details. We aim to respond to all refund requests within 2 business days.

6. Contact

Questions about this Refund Policy can be sent to [email protected].

7. Business Information

Business Address: St. No 2, Qureshi Avenue, Tahli Mohri, Rawalpindi